Age Verification
Age Verification Information
Ensuring compliance with UK vaping regulations
Important Notice
This is normally a smooth process that runs automatically in the background once your order is completed. You will only be required to take action if 1Account contacts you via email.
Please Note: You must enter your name and address exactly as it appears on your Passport, Driving Licence, or official ID.
Why Age Verification is Required
According to current UK legislation, e-cigarette products can only be purchased by and shipped to those who are over the age of 18. Due to a law implemented on 20th May 2017, we are required to verify the age of any customers wishing to purchase our products.
We have no way of avoiding this requirement, and all vaping companies will soon have to follow suit. 1Account carries out age verifications on multiple platforms, so some customers may already be registered in their database.
How the Process Works
- Automatic Verification: We carry out age verification on all new orders using the information you provide during checkout. This process runs automatically in the background.
- Additional Verification (if needed): If the initial information is not sufficient for verification, you will be contacted by 1Account via email with further instructions.
- One-Time Process: Verification is only required once per customer. Once confirmed as over 18, this will be recorded for all future orders.
Verification Methods
If you receive an email from 1Account, you will be offered three convenient methods to verify your age:
1. Age Estimation
Quick selfie-based verification using advanced age estimation technology.
2. ID Scan
Scan your official photo ID (Passport, Driving Licence, or National ID card).
3. Credit Card
Verification through your credit card details on file.
Need Additional Help?
If 1Account confirms they are still unable to verify your age after attempting the methods above, please contact us at sales@vapinloud.co.uk and we will be happy to assist you.
Your Data is Safe & Secure
1Account meets all UK and EU standards for data processing and is approved by Trading Standards. Your personal information is handled securely and in full compliance with data protection regulations.
If you wish to know more about 1Account, please visit their website at www.1account.net or feel free to contact Vapin Loud with any questions.
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