Delivery Information
Shipping & Delivery Information
UK Delivery OptionsWe offer fast and reliable delivery across the UK. All orders qualify for free standard UK delivery.
International Delivery
Note on International Shipping: You are responsible for verifying the taxes and duties imposed by your country on the importation of vape products. We will not be liable for any fees incurred or orders refused due to these regulations.
Key Delivery Policies
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Service
|
Delivery Time
|
Cost
|
|---|---|---|
|
Royal Mail 48 Tracked
|
1-3 Working Days
|
FREE
|
|
24h 1st Class Tracked
|
1 Working Day
|
£1.95 (Free over £21)
|
|
Service
|
Delivery Time
|
Cost
|
|---|---|---|
|
European Tracked & Signed
|
1-10 Working Days
|
£6.95
|
Key Delivery Policies
- Free Delivery: Free on all UK orders.
- Working Days: Defined as Monday – Friday (excluding bank and public holidays). Orders placed after 5pm on Friday will be processed on Monday.
-
Order Cut-Off Times:
- Royal Mail services: 5:00pm (UK time).
- Local deliveries: 4:00pm Monday – Friday (delivered 5pm – 10pm same day).
- Flexibility: We try our best to accommodate specific requirements—please email us or use the Live Chat on the right side of the website.
- Signature Required: Most deliveries need a signature to confirm receipt. If unavailable, the carrier may ask a neighbour to sign. Items won't be left without a signature.
- Missed Deliveries: If left with a neighbour or at your local post office, a card will be left with collection details.
- Alternative Addresses: You can specify a different delivery address from your payment address during checkout.
- Timings: All delivery timescales are approximate and subject to availability. Exact timing cannot be guaranteed.
