Handmade Coils By Scott
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Returns & Refunds Policy
We want you to be completely satisfied with your purchase
Our Commitment to You
At Vapin Loud, customer satisfaction is our priority. We've created a straightforward returns policy to make the process as smooth as possible. Please read the following terms carefully to understand your rights and our procedures.
14-Day Return Policy
You have 14 days after receiving your item to request a return. This cooling-off period is in accordance with UK Consumer Rights Act 2015.
Eligibility Requirements:
- Item must be in the same condition as received (unworn, unused, and undamaged)
- Must be in its original packaging with all tags and labels intact
- You'll need your receipt or proof of purchase
- Item must not fall under our non-returnable categories (see below)
How to Start a Return
Step 1: Contact Us
Email us at sales@vapinloud.co.uk with your order number and reason for return.
Step 2: Await Approval
We'll review your request and provide a return shipping label and instructions if approved.
Step 3: Ship Your Return
Package the item securely and ship using the provided label. Items returned without prior approval will not be accepted.
⚠️ Important Notice
Items returned without prior approval will not be accepted. Always contact us first at sales@vapinloud.co.uk before sending any items back.
Damages & Issues
Please inspect your order upon arrival. If you notice any defects, damage, or receive the wrong item:
- Notify us immediately (within 1 working day of delivery)
- Provide photos of the damage or incorrect item
- We'll evaluate and resolve the issue within 7 working days
- Replacement or refund will be provided at no additional cost to you
Note: Claims for damaged or incorrect items must be made within 1 working day of delivery. Claims made after this period may not be accepted.
Non-Returnable Items
Due to hygiene, safety, and regulatory requirements, the following items cannot be returned:
- E-Liquids and vape juice (opened or unopened)
- Vape tanks, pods, and coils (once opened or used)
- Drip tips and mouthpieces (hygiene items)
- Batteries (once packaging is opened)
- Custom or personalised products
- Sale items and clearance products
- Gift cards and vouchers
- Disposable vapes (once packaging is opened)
Exchanges
The quickest way to get the item you want:
- Return your current item following the policy above
- Once approved and received, place a new order for the desired item
- We'll process your refund within 5-7 working days of receiving the return
Note: We process returns as refunds rather than direct exchanges. This ensures you receive the correct item quickly without waiting for the return to be processed first.
Ordered the Wrong Item?
If you've selected the incorrect product by mistake:
- You are responsible for return shipping costs
- The item must be returned in original, unused condition
- We'll process the exchange once the item is received and inspected
- Refunds will be issued to your original payment method
Refund Processing
Timeline & Process:
- Once we receive your return, we'll inspect it within 2-3 working days
- If approved, refunds are processed within 5-7 working days
- Refunds are issued to your original payment method
- Depending on your bank, it may take an additional 3-5 business days for the refund to appear in your account
- You'll receive an email confirmation once your refund has been processed
Partial Refunds: In some cases, partial refunds may be granted for items returned in less than perfect condition, with visible signs of use, or missing original packaging.
Faulty Products
If you receive a faulty or defective product:
- Contact us immediately with details and photos of the fault
- We'll arrange a free return and provide a prepaid shipping label
- You'll receive a full refund or replacement at no cost
- Manufacturer warranties apply to eligible products
Your Consumer Rights
Under the UK Consumer Rights Act 2015, you have the right to:
- Receive goods that are as described, fit for purpose, and of satisfactory quality
- A repair or replacement if goods are faulty
- A full or partial refund if a repair or replacement is not possible
- Return faulty digital content and receive compensation
This policy does not affect your statutory rights as a consumer.
Questions About Returns?
Our customer service team is here to help with any questions or concerns about returns, refunds, or exchanges.
📧 Email: sales@vapinloud.co.uk
📍 Address: VAPIN LOUD LIMITED
7 Tudor Parade, Well Hall Road
London SE9 6SX, United Kingdom
Last Updated: March 2026
Vapin Loud reserves the right to update this returns policy at any time. Changes will be posted on this page.
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PRODUCT DETAILS
Handmade by Scott, this is for a set of 2 Alien Claptons.
Specifications:
0.40ohm Alien Clapton (single RDL)
- • Wraps: 4
- • Material: 3 x 20G then Alien Claptoned with 38G
- • Inner Diameter: 2.5mm
- • Resistance: 0.40ohm Approx (Single)
-
0.45ohm Alien Clapton (single RDL)
- • Wraps: 5
- • Material: 3 x 20G then Alien Claptoned with 38G
- • Inner Diameter: 2.5mm
- • Resistance: 0.45ohm Approx (Single)
FRALIEN
Handmade by Scott, this is for a set of (2) Framed Staple Alien Claptons (Fralien).
Specifications:
0.09ohm Framed Staple Alien Clapton
- • Wraps: 5
- • Material: 6 x .4 Ni80 ribbon framed with 28G Ni80 then alien claptoned with 36G Ni80
- • Resistance: 0.18ohm Approx (Single (0.09 Dual))
FRAMED STAPLES
Handmade By Scott, This is for a set of (2) Framed Staples
Specifications:
0.10ohm Framed Staples
- • Wraps: 5
- • Material: 6x.4g Ni80 Ribbon Framed with 28g Ni80 then claptoned with 40g Ni80.
- • Resistance: 0.10ohm Approx (Single)
ALIEN CLAPTONS
Handmade By Scott, This is for a set of (2) Alien Claptons
Specifications:
- • Wraps: 5
- • Material: 3x27g Ni80 Claptoned with 36g Ni80.
- • Resistance: 0.11ohm Approx (Dual)
-
0.11ohm Alien Clapton
- • Wraps: 5
- • Material: 3x28g SS Claptoned with 36g SS.
- • Resistance: 0.12ohm Approx (Dual)
-
0.14ohm Alien Clapton
- • Wraps: 5
- • Material: 3x28g Ni80 Claptoned with 36g Ni80.
- • Resistance: 0.14ohm Approx (Dual)
-
0.19ohm Alien Clapton
- • Wraps: 5
- • Material: 3x28g Ni80 Claptoned with 36g Ni80.
- • Resistance: 0.19ohm Approx (Dual)
-
0.34ohm Alien Clapton
- • Wraps: 6
- • Material: 3x30g Ni80 Claptoned with 36g Ni80.
- • Resistance: 0.34ohm Approx (Dual)
-
0.35ohm Alien Clapton
- • Wraps: 7
- • Material: 3x30g Ni80 Claptoned with 36g Ni80.
- • Resistance: 0.35ohm Approx (Dual)
-
0.12ohm SS Alien Clapton
- • Wraps: 5
- • Material: 3x28g SS Claptoned with 36g SS.
- • Resistance: 0.12ohm Approx (Dual)
-
0.63ohm MTL Alien Clapton
- • Wraps: 5
- • Material: 3x32g Ni80 Claptoned with 38g Ni80.
- • Resistance: 0.63ohm Approx (Single)
-
0.27ohm Alien Clapton
- • Wraps: 8
- • Material: 3x28g Ni80 Claptoned with 36g Ni80.
- • Resistance: 0.27ohm Approx (Dual)
ALIEN CLAPTONS
Handmade By Scott, This is for a set of (2) Alien Claptons
Specifications:
0.11ohm Alien Clapton
- • Wraps: 5
- • Material: 3x27g Ni80 Claptoned with 36g Ni80.
- • Resistance: 0.11ohm Approx (Dual)
-
0.12ohm SS Alien Clapton
- • Wraps: 5
- • Material: 3x28g SS Claptoned with 36g SS.
- • Resistance: 0.12ohm Approx (Dual)
-
0.14ohm Alien Clapton
- • Wraps: 5
- • Material: 3x28g Ni80 Claptoned with 36g Ni80.
- • Resistance: 0.14ohm Approx (Dual)
-
0.19ohm Alien Clapton
- • Wraps: 5
- • Material: 3x28g Ni80 Claptoned with 36g Ni80.
- • Resistance: 0.19ohm Approx (Dual)
-
0.34ohm Alien Clapton
- • Wraps: 6
- • Material: 3x30g Ni80 Claptoned with 36g Ni80.
- • Resistance: 0.34ohm Approx (Dual)
-
0.35ohm Alien Clapton
- • Wraps: 7
- • Material: 3x30g Ni80 Claptoned with 36g Ni80.
- • Resistance: 0.35ohm Approx (Dual)
-
0.12ohm SS Alien Clapton
- • Wraps: 5
- • Material: 3x28g SS Claptoned with 36g SS.
- • Resistance: 0.12ohm Approx (Dual)
-
0.63ohm MTL Alien Clapton
- • Wraps: 5
- • Material: 3x32g Ni80 Claptoned with 38g Ni80.
- • Resistance: 0.63ohm Approx (Single)
-
0.27ohm Alien Clapton
- • Wraps: 8
- • Material: 3x28g Ni80 Claptoned with 36g Ni80.
- • Resistance: 0.27ohm Approx (Dual)
FUSED CLAPTONS
Handmade By Scott, This is for a set of (2) Fused Claptons
Specifications:
0.1ohm Fused Clapton
- • Wraps: 5
- • Material: 24g Ni80 Claptoned with 36g Ni80.
- • Resistance: 0.10ohm Approx (Dual)
-
0.15ohm Fused Clapton
- • Wraps: 5
- • Material: 26g Ni80 Claptoned with 36g Ni80.
- • Resistance: 0.15ohm Approx (Dual)
-
0.17ohm Fused Clapton
- • Wraps: 6
- • Material: 26g Ni80 Claptoned with 36g Ni80.
- • Resistance: 0.17ohm Approx (Dual)
-
0.30ohm Fused Clapton
- • Wraps: 7
- • Material: 28g Ni80 Claptoned with 38g Ni80.
- • Resistance: 0.30ohm Approx (Dual)
-
0.35ohm Fused Clapton
- • Wraps: 8
- • Material: 28g Ni80 Claptoned with 38g Ni80.
- • Resistance: 0.35ohm Approx (Dual)
-
0.40ohm Fused Clapton
- • Wraps: 10
- • Material: 28g Ni80 Claptoned with 38g
- • Resistance: 0.40ohm Approx (Dual)
- These are premium coils handmade in the UK using the highest-grade wire. Each coil is expertly crafted and cleaned after production. These Fused Claptons create amazing flavour as well as producing impressive clouds of epic proportion.
