Oxva SlimStick Prefilled Cartridge
Returns & Refunds Policy
We want you to be completely satisfied with your purchase
Our Commitment to You
At Vapin Loud, customer satisfaction is our priority. We've created a straightforward returns policy to make the process as smooth as possible. Please read the following terms carefully to understand your rights and our procedures.
14-Day Return Policy
You have 14 days after receiving your item to request a return. This cooling-off period is in accordance with UK Consumer Rights Act 2015.
Eligibility Requirements:
- Item must be in the same condition as received (unworn, unused, and undamaged)
- Must be in its original packaging with all tags and labels intact
- You'll need your receipt or proof of purchase
- Item must not fall under our non-returnable categories (see below)
How to Start a Return
Step 1: Contact Us
Email us at sales@vapinloud.co.uk with your order number and reason for return.
Step 2: Await Approval
We'll review your request and provide a return shipping label and instructions if approved.
Step 3: Ship Your Return
Package the item securely and ship using the provided label. Items returned without prior approval will not be accepted.
⚠️ Important Notice
Items returned without prior approval will not be accepted. Always contact us first at sales@vapinloud.co.uk before sending any items back.
Damages & Issues
Please inspect your order upon arrival. If you notice any defects, damage, or receive the wrong item:
- Notify us immediately (within 1 working day of delivery)
- Provide photos of the damage or incorrect item
- We'll evaluate and resolve the issue within 7 working days
- Replacement or refund will be provided at no additional cost to you
Note: Claims for damaged or incorrect items must be made within 1 working day of delivery. Claims made after this period may not be accepted.
Non-Returnable Items
Due to hygiene, safety, and regulatory requirements, the following items cannot be returned:
- E-Liquids and vape juice (opened or unopened)
- Vape tanks, pods, and coils (once opened or used)
- Drip tips and mouthpieces (hygiene items)
- Batteries (once packaging is opened)
- Custom or personalised products
- Sale items and clearance products
- Gift cards and vouchers
- Disposable vapes (once packaging is opened)
Exchanges
The quickest way to get the item you want:
- Return your current item following the policy above
- Once approved and received, place a new order for the desired item
- We'll process your refund within 5-7 working days of receiving the return
Note: We process returns as refunds rather than direct exchanges. This ensures you receive the correct item quickly without waiting for the return to be processed first.
Ordered the Wrong Item?
If you've selected the incorrect product by mistake:
- You are responsible for return shipping costs
- The item must be returned in original, unused condition
- We'll process the exchange once the item is received and inspected
- Refunds will be issued to your original payment method
Refund Processing
Timeline & Process:
- Once we receive your return, we'll inspect it within 2-3 working days
- If approved, refunds are processed within 5-7 working days
- Refunds are issued to your original payment method
- Depending on your bank, it may take an additional 3-5 business days for the refund to appear in your account
- You'll receive an email confirmation once your refund has been processed
Partial Refunds: In some cases, partial refunds may be granted for items returned in less than perfect condition, with visible signs of use, or missing original packaging.
Faulty Products
If you receive a faulty or defective product:
- Contact us immediately with details and photos of the fault
- We'll arrange a free return and provide a prepaid shipping label
- You'll receive a full refund or replacement at no cost
- Manufacturer warranties apply to eligible products
Your Consumer Rights
Under the UK Consumer Rights Act 2015, you have the right to:
- Receive goods that are as described, fit for purpose, and of satisfactory quality
- A repair or replacement if goods are faulty
- A full or partial refund if a repair or replacement is not possible
- Return faulty digital content and receive compensation
This policy does not affect your statutory rights as a consumer.
Questions About Returns?
Our customer service team is here to help with any questions or concerns about returns, refunds, or exchanges.
📧 Email: sales@vapinloud.co.uk
📍 Address: VAPIN LOUD LIMITED
7 Tudor Parade, Well Hall Road
London SE9 6SX, United Kingdom
Last Updated: March 2026
Vapin Loud reserves the right to update this returns policy at any time. Changes will be posted on this page.
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PRODUCT DETAILS
Oxva SlimStick Prefilled Cartridge
Replacement prefilled pod cartridges for the Oxva SlimStick device. 2ml of 20mg nic salt e-liquid per cartridge, available in 11 flavours — simply swap and vape.

The Oxva SlimStick Prefilled Cartridge is the official replacement pod for the SlimStick device. Each cartridge contains 2ml of Oxva's 20mg nicotine salt e-liquid, delivering a smooth mouth-to-lung (MTL) vaping experience. Compatible exclusively with the Oxva SlimStick device. Note: Device and Type-C USB charging cable are sold separately.
🛒 Available now at Vapin Loud — shop online at vapinloud.co.uk or visit us in-store at our Eltham, Plumstead, Welling, Crayford or Hoo locations. Need help? Contact our team.
Key Features

🧪 2ml Prefilled Pod
Each cartridge comes pre-filled with 2ml of e-liquid — ready to use straight out of the pack, no filling required
🧬 20mg Nic Salt E-Liquid
Smooth, fast-acting nicotine salt formula — satisfying throat hit without harshness, ideal for ex-smokers
😬 Cigarette-Style MTL Draw
Tight, restricted mouth-to-lung draw that replicates the feel of smoking a traditional cigarette
🔄 Easy Swap System
Simply remove the empty cartridge and click in a new one — no tools, no mess, no refilling
🍬 11 Flavours Available
From classic tobacco to fruity and iced options — a flavour for every preference
🔗 SlimStick Compatible
Designed exclusively for the Oxva SlimStick device — official replacement cartridges for a perfect fit every time
Available Flavours
Select your preferred flavour from the variant selector above. All flavours contain 20mg nic salt e-liquid.
You'll Also Need
The rechargeable device these cartridges are designed for — available in 6 colour and flavour combinations
Compatible Type-C USB charging cable for the SlimStick device
Technical Specifications
| Brand | Oxva |
| Pod Volume | 2ml prefilled |
| Nicotine Strength | 20mg (2%) Nic Salt |
| Vaping Style | MTL (Mouth-to-Lung) |
| Compatible Device | Oxva SlimStick |
| Flavours Available | 11 |
| Pack Contents | 1 x prefilled cartridge |
Educational Guide: Prefilled Cartridges Explained
What Is a Prefilled Cartridge?
A prefilled cartridge (also called a prefilled pod) is a sealed, ready-to-use e-liquid pod designed for a specific pod vape device. Unlike refillable pods which require you to manually add e-liquid, prefilled cartridges come sealed from the factory with a measured amount of e-liquid — in this case 2ml. When the cartridge is empty, you simply discard it and click in a new one. This makes them extremely convenient and mess-free.
Why Use Nic Salt E-Liquid in Cartridges?
Nicotine salt (nic salt) e-liquid is the preferred choice for prefilled pod systems because it delivers nicotine more efficiently at lower vapour volumes. This means you get a satisfying nicotine hit from a small, discreet device without needing to produce large clouds. The 20mg strength in these cartridges is the maximum legal level in the UK and is well-suited to adult smokers switching to vaping.
How Long Does a 2ml Cartridge Last?
A 2ml cartridge typically delivers between 400–600 puffs depending on individual vaping habits such as puff duration and frequency. For a moderate vaper, this is roughly equivalent to one to two days of use.
What Is MTL Vaping?
Mouth-to-Lung (MTL) vaping mimics the draw of a traditional cigarette — you draw vapour into your mouth first, then inhale into your lungs. The SlimStick cartridges are optimised for this style, producing a tight, satisfying draw that feels natural to ex-smokers. MTL vaping uses less e-liquid per puff than direct-to-lung (DTL) vaping, making cartridges last longer.
Frequently Asked Questions
Which device are these cartridges compatible with?
These cartridges are designed exclusively for the Oxva SlimStick device. They are not compatible with other pod systems or vape devices.
How do I fit the cartridge into my SlimStick?
Remove the empty cartridge from your SlimStick device, then simply click the new cartridge into place. The cartridge is designed to fit securely with a satisfying click. No tools or e-liquid are required.
How many puffs does each cartridge give?
Each 2ml cartridge delivers approximately 400–600 puffs depending on your vaping style. Longer, deeper puffs will use more e-liquid and reduce the total puff count.
What nicotine strength are these cartridges?
All Oxva SlimStick cartridges contain 20mg (2%) nicotine salt e-liquid. This is the maximum legal nicotine strength in the UK under TPD regulations.
Are these cartridges TPD compliant?
Yes. These cartridges comply with UK Tobacco Products Directive (TPD) regulations, including the 2ml maximum pod volume and 20mg maximum nicotine strength. They are legal to sell and purchase in the UK.
Do I need to wait before vaping after fitting a new cartridge?
It is recommended to wait 1–2 minutes after fitting a new cartridge before taking your first puff. This allows the e-liquid to fully saturate the coil and helps prevent a dry or burnt taste.
Are these suitable for beginner vapers?
Yes — prefilled cartridges are one of the simplest vaping formats available. There is no e-liquid to measure or fill, no coils to prime manually, and no settings to adjust. Simply fit the cartridge and inhale.
Where can I buy these cartridges?
You can order online at vapinloud.co.uk with fast UK delivery, or pick them up in person at any of our five stores — Eltham, Plumstead, Welling, Crayford, or Hoo.
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