OXVA Xlim 3 Ultra Pod Vape Kit
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Returns & Refunds Policy
We want you to be completely satisfied with your purchase
Our Commitment to You
At Vapin Loud, customer satisfaction is our priority. We've created a straightforward returns policy to make the process as smooth as possible. Please read the following terms carefully to understand your rights and our procedures.
14-Day Return Policy
You have 14 days after receiving your item to request a return. This cooling-off period is in accordance with UK Consumer Rights Act 2015.
Eligibility Requirements:
- Item must be in the same condition as received (unworn, unused, and undamaged)
- Must be in its original packaging with all tags and labels intact
- You'll need your receipt or proof of purchase
- Item must not fall under our non-returnable categories (see below)
How to Start a Return
Step 1: Contact Us
Email us at sales@vapinloud.co.uk with your order number and reason for return.
Step 2: Await Approval
We'll review your request and provide a return shipping label and instructions if approved.
Step 3: Ship Your Return
Package the item securely and ship using the provided label. Items returned without prior approval will not be accepted.
⚠️ Important Notice
Items returned without prior approval will not be accepted. Always contact us first at sales@vapinloud.co.uk before sending any items back.
Damages & Issues
Please inspect your order upon arrival. If you notice any defects, damage, or receive the wrong item:
- Notify us immediately (within 1 working day of delivery)
- Provide photos of the damage or incorrect item
- We'll evaluate and resolve the issue within 7 working days
- Replacement or refund will be provided at no additional cost to you
Note: Claims for damaged or incorrect items must be made within 1 working day of delivery. Claims made after this period may not be accepted.
Non-Returnable Items
Due to hygiene, safety, and regulatory requirements, the following items cannot be returned:
- E-Liquids and vape juice (opened or unopened)
- Vape tanks, pods, and coils (once opened or used)
- Drip tips and mouthpieces (hygiene items)
- Batteries (once packaging is opened)
- Custom or personalised products
- Sale items and clearance products
- Gift cards and vouchers
- Disposable vapes (once packaging is opened)
Exchanges
The quickest way to get the item you want:
- Return your current item following the policy above
- Once approved and received, place a new order for the desired item
- We'll process your refund within 5-7 working days of receiving the return
Note: We process returns as refunds rather than direct exchanges. This ensures you receive the correct item quickly without waiting for the return to be processed first.
Ordered the Wrong Item?
If you've selected the incorrect product by mistake:
- You are responsible for return shipping costs
- The item must be returned in original, unused condition
- We'll process the exchange once the item is received and inspected
- Refunds will be issued to your original payment method
Refund Processing
Timeline & Process:
- Once we receive your return, we'll inspect it within 2-3 working days
- If approved, refunds are processed within 5-7 working days
- Refunds are issued to your original payment method
- Depending on your bank, it may take an additional 3-5 business days for the refund to appear in your account
- You'll receive an email confirmation once your refund has been processed
Partial Refunds: In some cases, partial refunds may be granted for items returned in less than perfect condition, with visible signs of use, or missing original packaging.
Faulty Products
If you receive a faulty or defective product:
- Contact us immediately with details and photos of the fault
- We'll arrange a free return and provide a prepaid shipping label
- You'll receive a full refund or replacement at no cost
- Manufacturer warranties apply to eligible products
Your Consumer Rights
Under the UK Consumer Rights Act 2015, you have the right to:
- Receive goods that are as described, fit for purpose, and of satisfactory quality
- A repair or replacement if goods are faulty
- A full or partial refund if a repair or replacement is not possible
- Return faulty digital content and receive compensation
This policy does not affect your statutory rights as a consumer.
Questions About Returns?
Our customer service team is here to help with any questions or concerns about returns, refunds, or exchanges.
📧 Email: sales@vapinloud.co.uk
📍 Address: VAPIN LOUD LIMITED
7 Tudor Parade, Well Hall Road
London SE9 6SX, United Kingdom
Last Updated: March 2026
Vapin Loud reserves the right to update this returns policy at any time. Changes will be posted on this page.
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PRODUCT DETAILS
OXVA Xlim 3 Ultra Pod Vape Kit - Premium Compact Vaping
The OXVA Xlim 3 Ultra is a refined pod system designed for vapers seeking a balance between compact form factor and reliable daily performance. Built with a 1200mAh battery and adaptive power management, it sustains smooth, flavour-forward draws across extended use. Ideal for MTL vapers and those transitioning from traditional smoking, this device prioritises portability without compromising on vapour consistency or battery longevity.
Key Features
- 1200mAh High-Capacity Battery - Extended vaping sessions with reliable all-day performance
- Intelligent Auto-Adjust Output - Automatically optimises power delivery for perfect vapour production
- 2ml Refillable Pod Capacity - TPD compliant with easy top-fill system
- 0.6Ω & 0.8Ω Mesh Coils Included - Enhanced flavour and vapour with long-lasting coil technology
- Draw-Activated & Button-Activated - Dual firing modes for versatile vaping styles
- Adjustable Airflow Control - Customise your MTL draw from tight to airy
- Premium Aluminium Alloy Construction - Durable, lightweight, and pocket-friendly design
- LED Battery Indicator - Monitor power levels at a glance
- USB-C Fast Charging - Quick recharge to minimise downtime
- Leak-Resistant Design - Advanced sealing technology keeps e-liquid where it belongs
2.2-Inch HD Touch Screen Display
The OXVA Xlim 3 Ultra is the first Xlim pod kit to feature a 2.2-inch full HD touch screen. It makes controlling your settings simple, with clear visuals for wattage, battery life, and pod resistance. You can also customise themes and animations for a more personal look. The ultra-high definition screen gives you smartphone clarity in the palm of your hand.
1500mAh Battery with Type-C Fast Charging
A large 1500mAh battery keeps you vaping longer between charges. When you do need to recharge, the Type-C 5V/2A connection gets your OXVA Xlim 3 Ultra to 80% in just half an hour. So there is no need to worry about losing battery throughout the day. OXVA rapid recharging will have you back up and running in no time.
What's in the Box
- 1 x OXVA Xlim 3 Ultra Device
- 1 x Xlim V3 Pod (2ml)
- 1 x 0.6Ω Xlim V3 Mesh Coil (pre-installed)
- 1 x 0.8Ω Xlim V3 Mesh Coil (spare)
- 1 x USB-C Charging Cable
- 1 x User Manual
- 1 x Warranty Card
Technical Specifications
- Dimensions: 111mm x 24mm x 13.5mm
- Weight: 200g (including packaging)
- Battery: 1200mAh internal
- Pod Capacity: 2ml (TPD compliant)
- Coil Resistance: 0.6Ω / 0.8Ω mesh coils
- Charging: USB-C, 5V/1A
- Material: Aluminium alloy + PCTG
Frequently Asked Questions
Is the OXVA Xlim 3 Ultra suitable for beginners?
Absolutely. The Xlim 3 Ultra is designed with simplicity in mind, featuring draw-activated firing and intelligent output adjustment. New vapers will appreciate the hassle-free operation, while experienced users can fine-tune airflow and switch to button activation for more control.
What type of e-liquid should I use with the Xlim 3 Ultra?
The Xlim 3 Ultra works best with high-PG or 50/50 VG/PG e-liquids, typically in nicotine strengths between 10mg and 20mg. Nic salts are highly recommended for optimal flavour and throat hit. Avoid high-VG liquids as they may not wick properly in MTL coils.
How long does the battery last?
With a 1200mAh capacity, the Xlim 3 Ultra typically provides a full day of moderate vaping (approximately 600-800 puffs). Actual battery life depends on usage frequency, coil resistance, and vaping style. The USB-C fast charging ensures quick top-ups when needed.
How do I refill the pod?
Simply remove the pod from the device, locate the silicone fill port on the side of the pod, lift the plug, and fill with your chosen e-liquid. Replace the plug securely and reinsert the pod. Allow 5-10 minutes for the coil to fully saturate before vaping.
How often should I replace the coil?
Coil lifespan varies based on e-liquid type and usage, but typically ranges from 1-2 weeks. Signs that it's time to replace include muted flavour, burnt taste, or reduced vapour production. The Xlim V3 mesh coils are designed for longevity and consistent performance.
Can I adjust the airflow?
Yes, the Xlim 3 Ultra features adjustable airflow control on the side of the device. Rotate the airflow ring to find your preferred MTL draw, from a tight cigarette-like inhale to a slightly more open vape.
Is the OXVA Xlim 3 Ultra TPD compliant?
Yes, the UK version comes with a 2ml pod capacity, making it fully compliant with TPD regulations for sale and distribution across the United Kingdom and EU markets.
What colours are available?
The OXVA Xlim 3 Ultra is available in a range of stylish finishes including Borred Red, Black, Silver, Blue, and Gradient options. Check product variants for current stock availability.
