Vampire Vape Koncept Raspberry Ripple Ice Cream - 100ml 70/30
Returns & Refunds Policy
We want you to be completely satisfied with your purchase
Our Commitment to You
At Vapin Loud, customer satisfaction is our priority. We've created a straightforward returns policy to make the process as smooth as possible. Please read the following terms carefully to understand your rights and our procedures.
14-Day Return Policy
You have 14 days after receiving your item to request a return. This cooling-off period is in accordance with UK Consumer Rights Act 2015.
Eligibility Requirements:
- Item must be in the same condition as received (unworn, unused, and undamaged)
- Must be in its original packaging with all tags and labels intact
- You'll need your receipt or proof of purchase
- Item must not fall under our non-returnable categories (see below)
How to Start a Return
Step 1: Contact Us
Email us at sales@vapinloud.co.uk with your order number and reason for return.
Step 2: Await Approval
We'll review your request and provide a return shipping label and instructions if approved.
Step 3: Ship Your Return
Package the item securely and ship using the provided label. Items returned without prior approval will not be accepted.
⚠️ Important Notice
Items returned without prior approval will not be accepted. Always contact us first at sales@vapinloud.co.uk before sending any items back.
Damages & Issues
Please inspect your order upon arrival. If you notice any defects, damage, or receive the wrong item:
- Notify us immediately (within 1 working day of delivery)
- Provide photos of the damage or incorrect item
- We'll evaluate and resolve the issue within 7 working days
- Replacement or refund will be provided at no additional cost to you
Note: Claims for damaged or incorrect items must be made within 1 working day of delivery. Claims made after this period may not be accepted.
Non-Returnable Items
Due to hygiene, safety, and regulatory requirements, the following items cannot be returned:
- E-Liquids and vape juice (opened or unopened)
- Vape tanks, pods, and coils (once opened or used)
- Drip tips and mouthpieces (hygiene items)
- Batteries (once packaging is opened)
- Custom or personalised products
- Sale items and clearance products
- Gift cards and vouchers
- Disposable vapes (once packaging is opened)
Exchanges
The quickest way to get the item you want:
- Return your current item following the policy above
- Once approved and received, place a new order for the desired item
- We'll process your refund within 5-7 working days of receiving the return
Note: We process returns as refunds rather than direct exchanges. This ensures you receive the correct item quickly without waiting for the return to be processed first.
Ordered the Wrong Item?
If you've selected the incorrect product by mistake:
- You are responsible for return shipping costs
- The item must be returned in original, unused condition
- We'll process the exchange once the item is received and inspected
- Refunds will be issued to your original payment method
Refund Processing
Timeline & Process:
- Once we receive your return, we'll inspect it within 2-3 working days
- If approved, refunds are processed within 5-7 working days
- Refunds are issued to your original payment method
- Depending on your bank, it may take an additional 3-5 business days for the refund to appear in your account
- You'll receive an email confirmation once your refund has been processed
Partial Refunds: In some cases, partial refunds may be granted for items returned in less than perfect condition, with visible signs of use, or missing original packaging.
Faulty Products
If you receive a faulty or defective product:
- Contact us immediately with details and photos of the fault
- We'll arrange a free return and provide a prepaid shipping label
- You'll receive a full refund or replacement at no cost
- Manufacturer warranties apply to eligible products
Your Consumer Rights
Under the UK Consumer Rights Act 2015, you have the right to:
- Receive goods that are as described, fit for purpose, and of satisfactory quality
- A repair or replacement if goods are faulty
- A full or partial refund if a repair or replacement is not possible
- Return faulty digital content and receive compensation
This policy does not affect your statutory rights as a consumer.
Questions About Returns?
Our customer service team is here to help with any questions or concerns about returns, refunds, or exchanges.
📧 Email: sales@vapinloud.co.uk
📍 Address: VAPIN LOUD LIMITED
7 Tudor Parade, Well Hall Road
London SE9 6SX, United Kingdom
Last Updated: March 2026
Vapin Loud reserves the right to update this returns policy at any time. Changes will be posted on this page.
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PRODUCT DETAILS
Vampire Vape's Koncept Raspberry Ripple Ice Cream delivers a sophisticated dessert profile in a 100ml shortfill format. The 70/30 VG/PG ratio balances creamy vanilla notes with sharp raspberry undertones, creating a layered flavour that mirrors the classic British confection. Designed for all-day vaping, this e-liquid offers consistent throat hit and vapour production whilst maintaining the integrity of its dual-flavour composition throughout the tank life.
Key Features
- 100ml Shortfill Bottle: 120ml bottle with 100ml of nicotine-free e-liquid, leaving room for nic shots
- 70VG/30PG Mix: Optimised for sub-ohm vaping with excellent cloud production
- 0mg Nicotine: Add your own nicotine shots to customise strength
- Made in the UK: Premium quality by Vampire Vape
- TPD Compliant: Meets all UK regulations
Flavour Profile
Experience the smooth, creamy vanilla ice cream base enhanced by ribbons of sweet and tangy raspberry ripple. The inhale delivers rich, velvety cream notes while the exhale brings forward the fruity raspberry sweetness, creating a perfectly balanced dessert vape that's never too sweet or overpowering. Ideal for all-day vaping.
What Are Shortfill E-Liquids?
Shortfill e-liquids are larger bottles (typically 50ml or 100ml) filled slightly below capacity with nicotine-free e-liquid. The extra space allows you to add nicotine shots (nic shots) to achieve your desired nicotine strength. This format offers:
- Better value - more e-liquid for your money
- Customisable nicotine strength to suit your preferences
- High VG ratios perfect for cloud production
- Compliance with TPD regulations while offering larger volumes
- Flexibility to vape nicotine-free or add your preferred strength
How to Use Shortfills
To add nicotine to this 100ml shortfill:
- For 3mg strength: Add two 18mg 10ml nic shots (creates 120ml at 3mg)
- For 6mg strength: Add four 18mg 10ml nic shots (creates 140ml at approximately 5.1mg)
Simply remove the cap, add your nic shots, replace the cap, and shake thoroughly for 1-2 minutes. Let it steep for a few hours for best results.
Recommended Devices
This 70VG/30PG e-liquid is designed for:
- Sub-ohm tanks and devices
- Direct-to-lung (DTL) vaping
- Coils with resistance below 1.0Ω
- Devices running between 40-80W
- Cloud chasers and flavour enthusiasts
Not suitable for pod systems or MTL devices.
Frequently Asked Questions
Do I need to add nicotine to this e-liquid?
No, you can vape it as 0mg nicotine-free e-liquid. However, if you want nicotine, you'll need to purchase separate nicotine shots and add them yourself.
What's the difference between shortfill and regular e-liquid?
Shortfills come in larger bottles (50ml-100ml) without nicotine, allowing you to add your own nic shots. Regular 10ml e-liquids come pre-mixed with nicotine. Shortfills offer better value and are ideal for sub-ohm vapers who use more e-liquid.
How long does 100ml of e-liquid last?
This depends on your vaping habits and device. Sub-ohm vapers typically use 5-15ml per day, so a 100ml bottle could last anywhere from 1-3 weeks. Lower wattage and less frequent vaping will extend the lifespan.
Can I use this in my pod system?
No, this 70VG/30PG ratio is too thick for most pod systems and MTL devices. It's specifically designed for sub-ohm tanks and DTL vaping. For pod systems, choose 50VG/50PG e-liquids instead.
Does this need to steep?
While you can vape it immediately, allowing it to steep for 24-48 hours after adding nic shots will help the flavours blend and mature, especially the creamy notes. Shake well before steeping and before each use.
What VG/PG ratio is best for cloud production?
Higher VG ratios produce thicker clouds. This 70VG/30PG blend offers excellent cloud production while maintaining strong flavour. For maximum clouds, look for 80VG or higher ratios.
Is this suitable for beginners?
This is best suited for intermediate to advanced vapers familiar with sub-ohm devices. Beginners switching from smoking may prefer 50VG/50PG e-liquids in smaller bottles with pre-mixed nicotine for simplicity.
About Vampire Vape
Vampire Vape is one of the UK's most respected e-liquid manufacturers, known for creating premium flavours with consistent quality. The Koncept range showcases innovative flavour combinations crafted with precision and care in their UK facilities.
Storage and Safety
Store in a cool, dark place away from direct sunlight and heat. Keep out of reach of children and pets. Shelf life is typically 1-2 years when unopened, and 6 months once opened for optimal flavour.

